Privacy Policy

Your privacy is fundamental to us. This privacy policy explains how we collect, we use, and we protect your personal information when you browse our website.

Summary

Privacy Policy


INPLAC – INDÚSTRIA DE PLÁSTICOS SA., legal entity under private law, registered with the CNPJ under no.. 82.956.889/0001-40, headquartered in Biguaçu/SC, created this Privacy Policy to demonstrate its commitment to protecting personal data, under the terms of the General Data Protection Law - n. 13.709/2018, to explain to the data subject what data is collected, how they are collected, what treatment is given, what is the storage method, whether there is any sharing with third parties, among other essential information in relation to personal data.

1. REFERENCE DOCUMENTS

The Privacy Policy is based on documents and procedures, that need to be adapted to the company’s activities, implementing the data protection and privacy strategy.

Documents and procedures for applying the strategy:

  • code of Conduct;
  • Data Disposal and Retention Policy (Tabela de Temporalidade);
  • Responsibilities of the Data Protection Officer (DPO);
  • Data Subject Response Plan;
  • Information Security Policy;
  • Awareness Plan;
  • Data Inventory;
  • Access Control Policy;
  • Data Protection Impact Report – RIPD;
  • Valid consent, with information that it can be revoked;
  • Parental Consent Form;
  • Procedimento de senhas fortes;
  • Confidentiality Agreement or Term;
  • Contractual Adequacy.

2. DEFINITIONS

To facilitate your understanding, we would like to clarify the terms below.:

Term Definition
Our company/us/INPLAC Refers to INPLAC INDUSTRIA DE PLASTIC AS.
EPD/DPO Data Protection Officer. Professional who carries out communication between the data subject and the controller, as well as the ANPD and the controller.
Personal Data Holder/You All natural persons from whom we collect and process personal data, be collaborators, partners, customers, etc.
Personal Data \"Personal data" means any information that can identify you either directly (for example, your name) or indirectly (for example, as a unique identification number).
Sensitive personal data Personal data that is, by its nature, particularly sensitive and deserve specific protection, as the context of your processing may create significant risks to fundamental rights and freedoms. Include personal data that reveal racial or ethnic origin, political opinions, religious or philosophical convictions, or union membership, as well as the processing of health data, biometric data to uniquely identify a person, data relating to health or data relating to sexual life.
Legal bases Legal hypothesis that makes the processing of personal data legitimate for a specific purpose previously specified by INPLAC.
Consent Express authorization, freely and unequivocally given by the User holding the personal data so that we can process their personal data.
Treatment Any operation carried out with personal data, such as those relating to collection, production, Front desk, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction.
Controller Natural or legal person, public or private law, who is responsible for decisions regarding the processing of personal data, being the main responsible for data processing.
Operator Natural or legal person, public or private law, that processes personal data in accordance with the controller’s guidelines.
Treatment Agents It is the controller and the operator.
Impact Report (RIPD) Controller document containing a description of personal data processing processes that may create risks to civil liberties and fundamental rights, as well as measures, safeguards and risk mitigation mechanisms.
ANPD (National Personal Data Protection Authority) Body responsible for privacy and data protection, as well as inspecting companies in relation to the matter.

3. PRINCIPLES RELATING TO THE PROCESSING OF PERSONAL DATA

In the processing of personal data that we carry out, We always observe the following principles (Art. 6º, LGPD):

 

PURPOSE We clarify the purpose of the processing of personal data carried out, specifically for you, through this policy or other means delivered prior to data collection.

Data processing in the company is always linked to a specific purpose, personal data that does not meet this purpose will not be collected.

ADEQUACY You can ask us for a copy of the personal data you have provided in a structured format and transmit this data to another controller, free.
NEED We only process the data strictly necessary for the purpose specified to you.

For example, We do not need to collect your political party to provide a service, but we need to collect your address to be able to bring the product to you.

FREE ACCESS To meet your rights, we provide free and easily accessible channels for you to consult us about the form and duration of treatment., as well as the completeness of your personal data.
DATA QUALITY We must ensure, to holders, accuracy, clarity, relevance and updating of data, according to need and to fulfill the purpose of your treatment. If this is not being done, you can correct us at any time.
TRANSPARENCY We always want to guarantee you clear information, accurate and easily accessible information about the performance of the treatment and the respective treatment agents, commercial and industrial secrets observed.
SECURITY In all our processes, we value security and use technical and administrative measures capable of protecting personal data from unauthorized access and accidental or illicit destruction., loss, change, communication or diffusion.
PREVENTION We have periodic training, internal information and awareness of our employees to prevent the occurrence of damages due to the processing of personal data.
NON-DISCRIMINATION We will not use any of your personal data for discriminatory purposes, illicit or abusive.

The use of pejorative terms related to the name, or nationality of a holder is an example of discrimination made through personal data.

RESPONSIBILITY AND ACCOUNTABILITY We have documents, policies, procedures, action plans, data inventory so that we can demonstrate and prove compliance with personal data protection standards and, inclusive, the effectiveness of these measures.

 

4. DATA COLLECTION AND DATA PROCESSING

Your personal data can reach us through various means, Below you can better understand how we carry out this collection.

 

  • Site da INPLAC: Our website may be used to collect personal data. This includes both websites that we operate directly through our domains and IP addresses, as sites or pages that we establish on third-party services, like Facebook, Linkedin, and other third parties that offer this type of service.
  • Electronic mail and instant messaging systems: Services used to maintain electronic communications with you, including those made available directly by us, or third-party services like WhatsApp, Telegram, SMS (short message service) and similar.
  • Customer service and sales center: Communications carried out with you through our customer service and sales centers.
  • Ads, advertisements and online forms: Interactions with any type of ads, INPLAC advertisements and online forms.
  • Offline Records: Records completed offline, distributed during events and other interactions.
  • Data received from third parties: Including, but not limited to social networks and third-party websites, data aggregator services, business management systems, INPLAC partners (commercial representatives), public sources and data received during acquisition of other companies.
  • In person: Physical documents received from the holders' own hands or data disclosed in person.
  • Electronic devices: electronic monitoring tools, like for example, CCTV, biometric point, etc.

4.1. Que dados recolhemos e como os utilizamos?

We collect various types of personal data through previously informed means and always use them for a specific purpose., based on a legal basis, as seen below:

Personal Data and Collection Source Purpose of use and data processing Base Legal (What is the legal basis for using your personal data?) Consent
Full name, CPF, RG, full address and telephone.

Data on employees’ children for benefits.

Criminal record (International Audit) and scanned documents.

(RH)

Hiring a collaborator. Contractual Execution (Art. 7º, In yes LGPD)

and

Legal Obligation (Art. 11, II, a, this LGPD), in cases of sensitive data.

Your consent will not be required in this case, because we use a different legal basis.
Full name, CPF, RG, registration, full address, telephone, e-mail, signature, date of birth, naturalness, gender.

(RH).

To provide benefits to employees. Contractual Execution (Art. 7º, In yes LGPD) and Consent (Art. 11, I, LGPD), for sensitive personal data. Your consent will be collected through a form signed in person or digitally.
Medical certificate of employment, maintenance and dismissal with the CID.

(HR/Medical Center).

Hiring inquiries, maintenance and dismissal of employees. Legal Obligation (Art. 7º, II and Art. 11, II, a, this LGPD) Your consent will not be required in this case, because we use a different legal basis.
Registration data in the MICROSIGA system.

Medical record.

(HR/Medical Center).

Medical care for employees. Life protection (Art. 7º, VII and Art. 11, II, and , this LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, CPF, RG, full address, telephone, social media, e-mail, and other data eventually placed on resumes. Photo.

(RH)

Job candidate assessment. Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected through the website form via checkbox, in person or during a conversation via email or WhatsApp.
Name, phone and email.

(COMERCIAL/SAC)

To fulfill customer orders. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, phone and email.

(COMERCIAL/SAC)

Responding to complaints generated by customers. Treated as a non-conformity by the quality management system. Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected through the website form via checkbox, in person or during a conversation via email or WhatsApp.
Full name and professional registration.

(COMERCIAL/SAC).

Identification of the responsible technician, of the customer, on the product packaging and on the cliché. Legal Obligation (Art. 7º, II and LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, email and telephone.

(FOREIGN TRADE)

International sales. Office in the USA and representatives who sell to Latin American countries. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, telephone, e-mail, telephone and email signature (there may be a photo).

(SUPPLIES/PURCHASES)

Conducting quotations to facilitate the process and subsequent issuance of the purchase order. Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected in person or during a conversation via email or WhatsApp.
Name and scanned driving license of the employee.

(SUPPLIES/PURCHASES)

Internal control for the use of vehicles. Legitimate Interest (Art. 7º, IX, LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, CPF, address, e-mail, telephone and driver's license.

(SUPPLIES/PURCHASES)

Purchasing business insurance, transport and vehicles.

Responding to transport and vehicle claims.

Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Personal data in general that travels through INPLAC's internal network.

(COMPUTING)

Provide technical and operational support to the company's IT infrastructure (workstations, servers, network assets, between others). Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, CPF, RG, telephone, e-mail, address and WhatsApp.

(COMPUTING)

Register, contract, maintenance and evaluation of IT suppliers. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, Full address, CEP, city, state, CPF.

(FINANCIAL)

To analyze the customer's credit situation. Credit protection (Art. 7º, X da LGPD). Your consent will not be required in this case, because we use a different legal basis.
Name, CPF, RG, telephone, email and address.

(FINANCIAL)

Registration maintenance in banks. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, PIS, CPF, address, email and telephone.

(ACCOUNTING)

Receipt of invoices for products or services.

Notes received by suppliers and issued to customers.

Employee payroll, charges.

Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, CPF, address, email and telephone.

(WAREHOUSE)

Control for receipt of physical products purchased by INPLAC. Validate with the data in the NF. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Name, e-mail, telephone and State/City.

(SITE)

Contact INPLAC and send CVs. Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected through the website form via checkbox, in person or during a conversation via email or WhatsApp.
Full name, phone and email. Images of people.

(MARKETING)

Prospect LEADS and receive contacts through social media. Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected in person or during a conversation via email or WhatsApp.
Images of people.

(PGE)

Internal information.

Internal murals for communicating technical procedures, meetings, promotions, congratulations and visits from employees and third parties.

Consent (Art. 7º, I, LGPD e Art. 11, I, LGPD) Your consent will be collected through contractual clauses.
Registration, Full name and signature.

E-mail e CPF. Only to serve SENAI and INSTITUTO SANTA CATARINA.

(PGE)

Control and record, attendance list, training at INPLAC. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, Registration, ID and Telephone. Biometric Fingerprint and Photo Template.

(PGE)

Control physical access at the entrance (concierge) and critical areas of the company.

Compliance with standards for the manufacture of certain products. ISO22000 (Food Fraud).

Consent (Art. 11, I, LGPD) Your consent will be collected through contractual clauses.
Images of people traveling in an INPLAC monitored environment.

(PGE)

For security through CCTV monitoring of employees and third parties and the company in general. Legitimate Interest (Art. 7º, IX, LGPD) Your consent will not be required in this case, because we use a different legal basis.
Physical documents from CON sectors, FIN by RHU.

(GENERAL SERVICES)

Collect and dispose of rubbish. Legal Obligation (Art. 7º, II and LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, CPF, RG, e-mail, telephone, full address, marital status, digital and physical signature.

(CONTROLLER)

Control and archiving of contracts. Contractual Execution (Art. 7º, In yes LGPD) Your consent will not be required in this case, because we use a different legal basis.
Full name, E-mail, CPF, RG, Passport, Age, Membership, Address, Telephone, Geolocation and PIS.

(GENERAL)

Time clock record. Working day. Legal Obligation (Art. 7º, II and LGPD) Your consent will not be required in this case, because we use a different legal basis.
Gender, Biometric Fingerprint and Photo Template.

(GENERAL)

Time clock record. Working day. Consent (Art. 11, I, LGPD) Your consent will be collected through contractual clauses.
Various personal data from all sectors of INPLAC.

(DEAD FILE)

Long-term storage of physical documents and storage media. Legal Obligation (Art. 7º, II and LGPD) Your consent will not be required in this case, because we use a different legal basis.

 

  • Automated Decision Processes

We do not use any type of automated process, So there is nothing to worry about this process.

4.2. About Personal Data of Children and Adolescents

In some cases, INPLAC may collect personal data from children and adolescents directly from their parents or legal guardians, and with explicit consent, and in accordance with the rules of current legislation.

4.3. Cookies

Cookies are files or information that may be stored on your devices, when you visit our website. Generally, a cookie contains the name of the website that originated it, its lifetime and value, which is randomly generated.

INPLAC uses cookies to facilitate use and better adapt the page to your interests and needs, as well as to compile information about the use of our websites and services, helping to improve their structures and content. Cookies may also be used to speed up your future website activities and experiences.

For more information visit our Cookies Policy.

5. PERSONAL DATA STORAGE

We store your Personal Data in operating environments that use reasonable security measures, both technical and administrative, to prevent any type of unauthorized access. We follow reasonable protocols to protect Personal Data.

We can use it as storage media:

  • WhatsApp numbers linked to INPLAC;
  • Corporate email;
  • On our computers;
  • On our social networks;
  • In physical lockers;
  • Microsiga management system;
  • CCTV Server;
  • Electronic devices;
  • In the cloud;
  • In the archive.

6. DATA SHARING

We may share your Personal Data with the following types of third party organizations:

  • Credit analysis agencies, debt collection and financial services: As permitted by applicable law, Credit analysis and/or debt collection agencies are external companies that INPLAC may use to help us check your credit status or to collect overdue payments.
  • Suppliers: We have some third-party services and applications that help us with our business demands.:

External entities that assist and assist us in providing consultancy services, trainings, storages, compliance, marketing, etc.

External entities that assist and assist us in providing IT services, such as platform providers, hosting services, maintenance and assistance to our databases, as well as our software and applications that may contain data about you (Such services may sometimes involve access to your data to carry out necessary tasks). Ex: MICROSIGA System.

  • Public bodies: to respond to legal requests, normative, labor regulations and legal obligations, tax, consumerists, among others. (Ex: E-social).
  • Financial institutions: for payment and receipt of amounts.
  • Insurance companies: in cases of claims response.
  • Audit companies: Our company has quality certifications, To do this, we need to go through inspection processes.

INPLAC contractually requires the supplier or business partner to provide the same level of data protection. Furthermore, data processing must be limited to that described in the contractual obligations, or under the instructions of the controller.

7. DATA RETENTION

We will only retain your information for the period for which it was processed., including security in processing, with legal and regulatory obligations, disputes regarding processing, and for the establishment, exercise or defense of legal actions.

To determine the data retention period, We use the following criteria:

  • Nature of data;
  • Degree of Sensitivity;
  • Legal and contractual obligations;
  • Contract duration;
  • Need;

When we no longer need to use your personal data, will be removed from our systems and records or kept anonymous so that you cannot be identified from the data.

You can obtain further details about the retention of your Personal Data through the communication channels detailed in this policy.

Periodically, the retention dates of all personal data processed by us will be revised, by reference to the Data Inventory (Mapping the flow of personal data), identifying any data that is no longer necessary in the context of the registered purpose. This data will be securely deleted/destroyed in accordance with a data disposal procedure.

8. SAFETY MEASURES

We are committed to keeping your personal data secure and take all reasonable precautions to do so. We contractually require that trusted external entities that process your personal data for us do the same.

We always do our best to protect your personal data and, after we have received your personal data, We use strict procedures and security features to attempt to prevent unauthorized access. This way, we adopt, for example, the following precautions:

  1. We equip our machines with appropriate antivirus;
  2. We use VPN (encrypted remote access);
  3. Logical and physical access control;
  4. business WhatsApp;
  5. Secure data disposal;
  6. Protection against unauthorized access to your systems;
  7. We only authorize previously established people to access the location where the collected information is stored.;
  8. Environments monitored by CCTV;
  9. Backup of databases;
  10. Those who come into contact with the information undertake to maintain absolute confidentiality. Breach of confidentiality will result in civil liability and the person responsible will be held responsible in accordance with Brazilian legislation..

Electronic links to websites of external entities and for registration on social networks

  • Our website may contain, occasionally, electronic links to and from the websites of our partner network, advertisers and affiliates. If you follow a link to some of these sites, Please note that these websites have their own privacy policies and that we are not responsible for these policies. Please check these policies before submitting any personal data to these websites.

9. YOUR RIGHTS AND CHOICES

You as holder of personal data, You have several rights in relation to your personal data and you can request these rights at any time, in an easy and free way, We quote them below for better transparency:

Your rights What it means?
The right to be informed You have the right to obtain clear information, transparent and easily understandable about how we use your personal data and about your rights at any time. It is for this reason that we provide you with contact information in this Policy.
The right to portability of personal data You can ask us for a copy of the personal data you have provided in a structured format and transmit this data to another controller, free.
The right of access You have the right to access the personal data we hold about you. Manifestly unfounded requests, excessive or repetitive may not be attended to, but will always be accompanied by a justification.
The right to rectification You have the right to rectify your personal data if it is incorrect or out of date and/or to complete it if it is incomplete..
The right to erasure/right to be forgotten In some cases, you have the right to have your personal data erased or deleted. This will not always be possible, as we may have legal or legitimate grounds for retaining your personal data.
The right to object to direct marketing. You can unsubscribe or opt out of direct marketing communications at any time.
The right to, at any time, withdraw consent to data processing When you have given your consent to any processing of personal data, you can remove it, However, there may be consequences that you will be informed of..
The right to object to processing based on legitimate interests You can object to the processing of your data at any time when such processing is based on a legitimate interest..
The right to lodge a complaint with protection bodies If you have a privacy-related complaint against us, should contact the responsible body, which protects the rights of holders, the Brazilian National Data Protection Authority (ANPD) and in the absence of this with the citizen protection bodies.

 

10. POLICY REVISIONS

If INPLAC modifies this policy, such changes will be visibly published on the company's website, and whenever possible, the data subject will be informed.

11. CONTACTS

If you have any questions or concerns about the way we process and use your personal data or would like to exercise any of your rights above, please contact us through the communication channels listed below:

  • Name of person in charge: ALIX CORPORATE TECHNOLOGY.
  • Technical consultants: Paula Dutra and Wagner K. Arendt.
  • E-mail: lgpd@inplac.com.br.
  • Portal do Site “Contact Us”

12. ELECTION AND LEGISLATION FORUM

This Policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law no. 13.709/2018, regardless of the laws of other states or countries, The User's home court is competent to resolve any doubts arising from this document.

Last update: 09 April 2024.

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stock photography call centre sysnet solution business waist cincher female customer service 944a195251bcc53d1ba911941279f509 1

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Speak now to our
Experts

Discover the ideal solution for your business. INPLAC is ready to meet your needs anywhere in the world.