Additional Information
Ombudsman information
When to use the ombudsman?
You can use the Ombudsman to:
- Complaints: If you have faced any problem.
- Suggestions: Want to help us improve? Submit your ideas.
- Compliments: We are happy to know when we exceed your expectations.
- Reports: If we identify inappropriate conduct that compromises our integrity.
Who can access?
Customers, collaborators, directors, partners and the community in general can access the Ombudsman. It is your direct channel with INPLAC.
How it works?
- Submitting the manifestation: Contact us by email, telephone or online form.
- Analysis: We investigate and treat the matter with the utmost attention.
- Return: You will receive our response with the appropriate solutions.
Contact
- E-mail: ouvidoria@inplac.com.br
- Telephone: 0800 123 4567
- Online Form: Access here
We count on your participation to improve our services. The Ombudsman is the channel of last resort, when other means do not solve your problem.
Ombudsman option
Ombudsman through Form
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